Frequently Asked Questions

About Hopscotch

• What is Hopscotch?
• Types of Hopscotch accounts.
• How to create a Home User account.
• How to create an Educator account.

Your Profile

• How to Log In
• Drafts
• Published projects (non-classroom users)
• Favorites
• Avatar/Profile Picture
• Username
• Your seeds balance
• Settings
• Forgot My Password

Hopscotch Premium

• What is the Hopscotch premium version?
• How can I get Hopscotch premium features?
• How to recover your purchase
• Cancel my free trial
• Cancel my subscription
• Getting a refund

For Educators

• Creating student accounts
• How to Get Started with Hopscotch
• What I can teach with Hopscotch?
• How to manage your students’ work
• Finding your Logins
• Moderation
• I am getting an SSL error

Community

• What is Hopscotch Community
• How does Community work ?
• Community Channels
• Featured
• Search
• Following
• “See code”
• Remixing
• Levels
• Inappropriate content

Using the Editor

• Renaming objects
• Moving blocks
• Copy and pasting blocks
• Deleting blocks
• Collapsing blocks
• See All Code view
• Debugging
• Playing your project
• Publishing
• Unpublishing a Project
• Duplicating drafts
• Deleting drafts
• Bugs with Hopscotch

Troubleshooting

• Community isn't loading
• Get help with your project on the forum
• App crashes
• What to do if you subscribed, but don't have login information
• Womp message
• I published my project and it disappeared

Blocks

Math Operators

Variables

Whens